information on the processing of personal data
Our online store accepts payments via PayPal, Credit Card, Bank Transfer. You will be able to choose the payment you prefer at the end of the purchase process. In no case will it be able to accept cash payments, either directly or by post. Note: This online shop operates from the European Union and all transactions are made in Euros. If you pay with another currency, the currency conversion will be based on the exchange rate on the day the purchase is made. There is no additional cost for currency conversion.
You can pay on the Lungoparma online store through STRIPE circuit using credit cards belonging to the VISA, Mastercard, American Express. Payment takes place on a secure server (SSL) with 128-bit encryption key. With this system, all your credit card details are passed directly to the bank in charge of collection over an encrypted and secure connection. No one within www.lungoparma.eu or on the Internet has access to your credit card information either at the time of submission or subsequently. The amount is authorized on your card, and immediately processes the order.
PayPal allows any business or consumer with an email address to send and receive payments securely. By following the “Pay with PayPal” link you will access the secure PayPal site. Here, if you already have a PayPal account, you just need to authorize the payment. If, on the other hand, you do not yet have a PayPal account, after a free registration and insertion of your credit card (also prepaid, such as Postepay). We also remind you that using PayPal as an online payment tool is safe and free.
GIT SRL offers its customers a fast, safe and advantageous shipping service. Shipping is completely FREE for Italy for orders over Euros 79. The shipment of the ordered goods always takes place as quickly as possible and precisely: within 3-7 working days in all Italian regions. N.B. The shipment may be delayed, up to a maximum of 10 days, during the Christmas and summer holidays.
The cost of transport for orders with an amount of less than € 79 for Italian countries is € 8. If you wish to receive detailed information, please contact our customer service by email at firstname.lastname@example.org
Returns and refunds
If you choose to cancel or return the purchased products, the goods will be refunded at the price charged at Checkout.
The User who requests a service for purposes unrelated to his professional activity has the right to withdraw from the purchase contract concluded with GIT SRL or with the Partner without any penalty and without having to provide any reasons, within 14 working days pursuant to and for the purposes of art. 52 paragraph 1 of the Consumer Code, which run from the day of receipt of the product purchased on GIT SRL. The withdrawal may be exercised by the customer, pursuant to art. 54 paragraph 1 of the Consumer Code, by submitting any other explicit declaration of your decision to withdraw from the contract, to be sent or by letter with return receipt, to Gandolfi International Trading, Viale Piacenza 12/B, post code 43126 Parma, ITALY or by email at email@example.com or via PEC at firstname.lastname@example.org The return letter, email or fax must contain the indication of the product and the order number. The burden of proof and delivery costs relating to the correct exercise of the right of withdrawal, in accordance with the procedure indicated above, is borne by the User.
Following the correct exercise of the withdrawal, unless GIT SRL do not collect the goods directly, the User will have the burden of returning the goods without undue delay and in any case within 14 days from the date on which the User communicated to GIT SRL his decision to withdraw from the contract pursuant to art. 54, c. 4. The User must visibly apply the document received from GIT SRL on the packaging. GIT SRL following the aforementioned withdrawal notice, which already indicates the shipping address and the details relating to the order necessary to identify the return at destination. The User is advised to insert a copy of this document also inside the packaging, in order to avoid its loss or the impossibility of identifying the return once it has arrived in the warehouse. The relative shipping costs of the goods will be borne by the User, except in the case in which GIT SRL has not informed the same about it at the time of the conclusion of the contract, in accordance with art. 57 paragraph 1 of the Consumer Code.
GIT SRL reserves the right to verify that the good, for which the User is solely responsible pursuant to art. 57 paragraph 2 of the Consumer Code, is in the same state in which it was delivered or that the product has not been altered in its essential and qualitative characteristics and keeps, as far as possible, its original packaging and label. In the event that this is not available, the User will be required to return the product properly packaged, in order to preserve its integrity. GIT SRL can refuse to accept a withdrawal for products that have been consumed even partially. Pursuant to art. 59 of the aforementioned Consumer Code, goods made to measure or customized or which, by their nature, cannot be returned or are subject to rapid alteration or deterioration are excluded from the possibility of withdrawal.
EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL
In any case, it is understood that the right of withdrawal cannot be exercised by the User after the complete supply of the products by GIT SRL if the supply itself began with the express agreement of the User and the latter has accepted to lose the right of withdrawal following the full execution of the service by GIT SRL.
In any case, pursuant to art. 59 of the Consumer Code, goods made to measure or customized or which, by their nature, cannot be returned or are subject to rapid alteration or deterioration are excluded from the possibility of withdrawal.
Any disbursement of sums by way of reimbursement by GIT SRL if due, will take place pursuant to Article 56 paragraph 1 of the Consumer Code as soon as possible, and in any case no later than 14 days from the date on which the event that gave rise to the refund occurred and in case of withdrawal, from the day on which the User became aware of the relative exercise. GIT SRL will reimburse using the same payment method used by the User for the initial transaction, unless otherwise expressly agreed with the User and provided that the same does not incur any costs as a consequence of using the different payment method. GIT SRL will not be required to reimburse delivery costs if the User has expressly chosen a different and more expensive type of delivery than that offered by GIT SRL. It is understood that, with the exception of cases in which GIT SRL has decided to collect the goods directly, GIT SRL may withhold the refund until it has received the goods or until the User has demonstrated that he has returned the goods, whichever occurs first.
Contact our customer service at email@example.com for any inquiries relating to the order.